These Terms and Conditions govern your use of ExamXtra and the study materials, subscriptions and services available through it. By creating an account or using the platform, you agree to these terms, so please read them carefully.
1. General Information
ExamXtra is an online learning platform that provides exam preparation materials, past papers and study resources for local and international examinations. These terms apply to everyone who visits the site or uses our services.
2. Eligibility & Parental Consent
Our services are open to students of all ages. If you are under 18, you must have permission from a parent or guardian to register and use the platform. By allowing a child to use ExamXtra, the parent or guardian accepts these terms on their behalf.
3. Account Registration
You are responsible for the information you provide when creating an account and for keeping your login details secure. Please let us know promptly if you notice any unauthorised use of your account.
4. Subscription & Access
Access to study materials is provided through subscriptions for a set period. Once a subscription is active, you can view the materials online for the duration of that period. Access ends automatically when the subscription expires unless it is renewed.
5. Payments
Payments are processed securely through our payment partners. Subscription prices are shown clearly before you confirm any purchase, and you agree to provide accurate payment details when subscribing.
6. Use of Materials
All study materials are for your personal learning only. You may not copy, share, resell or redistribute any content from ExamXtra without our written permission.
7. Conduct & Responsibilities
You agree to use ExamXtra responsibly and not to misuse the platform, disrupt the service, or attempt to access areas or accounts that are not yours.
8. Technical Access
A stable internet connection and a compatible device are needed to access our materials. We work to keep the platform running smoothly, but we cannot guarantee uninterrupted access at all times.
9. Refunds & Cancellations
Our subscriptions give you access to digital learning materials, so refunds are limited. A refund may be issued only where there is a clear technical problem on our side, such as a duplicate payment or content that stays inaccessible after your payment has been confirmed.
To request a refund, email support@examxtra.com within 7 days of the payment with your account details and a short description of the issue. We will review the request and respond as quickly as we can.
You can cancel a subscription at any time, which stops future renewals. Your access continues until the end of the current paid period, and no charge is taken after that.
10. Privacy & Data Protection
We respect your privacy and handle your personal information with care. The details you provide are used only to manage your account and deliver our services, and are never sold to third parties.
11. Changes to These Terms
We may update these terms from time to time. Any changes will be posted on this page, and your continued use of ExamXtra means you accept the updated terms.
12. Contact Us
If you have any questions about these terms, please contact us at support@examxtra.com and our team will be happy to help.